On-site Clinic Operations & Scheduling Specialist

U.S. Department of Veterans Affairs; Buffalo (NY); Presencial; USD 49.000 - 64.000; Jornada completa

Descripción de la vacante

U.S. Department of Veterans Affairs, Veterans Health Administration in Buffalo, NY, seeks a Medical Support Assistant to coordinate clinic utilization, manage records, and support patient care operations.

The role requires handling scheduling, demographics, insurance data, and communications with internal/external customers. Regular hours with on-site work are expected; telework is not available.

Formación

• Experience handling medical reception duties and coordinating patient flow.
• Ability to verify demographics and manage patient information accurately.
• Proficient in arranging scheduling and coordinating with providers.

Responsabilidades

• Manage written and faxed correspondence and paper medical records within team, coordinating information releases.
• Verify and update patient demographics.
• Handle insurance information verification and ICB data entry.
• Coordinate clinic workload and support reporting on practice performance.
• Schedule appointments with Providers per guidelines and business rules.
• Assist with Recall Reminder system for assigned teamlet.

Conocimientos

Data entry

Scheduling

Telephone reception

Interpersonal communication

Herramientas

VISTA system

Microsoft Outlook

Descripción del empleo

U.S. Department of Veterans Affairs, Veterans Health Administration in Buffalo, NY, seeks a Medical Support Assistant to coordinate clinic utilization, manage records, and support patient care operations.

The role requires handling scheduling, demographics, insurance data, and communications with internal/external customers. Regular hours with on-site work are expected; telework is not available.