Clinic Operations Supervisor - Medical Support Assistant

U.S. Department of Veterans Affairs; Village of Northport (NY); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Work Schedule: 8:00am-4:30pm

Paid Time Off: 37-50 days per year

Federal retirement/Pension and 401K

Zusammenfassung

U.S. Department of Veterans Affairs seeks a Supervisory Medical Support Assistant to lead the Medical Support Assistants in the Northport VA Medical Center and Community Based Outpatient Clinics.

The role requires planning, organizing, and directing staff work, ensuring service quality and patient flow within outpatient clinics. The incumbent collaborates with interdisciplinary teams, manages appointment schedules, trains staff, and resolves scheduling issues to support timely patient care.

Qualifikationen

• Supervises Medical Support Assistants and directs work flow.
• Plans, organizes, and directs daily operations in the VA clinic.
• Ensures staffing coverage and staff development.

Aufgaben

• Collaborate in interdisciplinary care delivery and maintain clinic oversight.
• Screen calls, determine request nature, and provide information per privacy rules.
• Schedule appointments and adjust times/locations to meet staffing needs.
• Train and guide staff; manage workload and staff schedules.
• Lead staff meetings and resolve patient scheduling issues.

Kenntnisse

Staff supervision

Scheduling

Staff training

Customer service

Interdisciplinary collaboration

Jobbeschreibung

U.S. Department of Veterans Affairs seeks a Supervisory Medical Support Assistant to lead the Medical Support Assistants in the Northport VA Medical Center and Community Based Outpatient Clinics.

The role requires planning, organizing, and directing staff work, ensuring service quality and patient flow within outpatient clinics. The incumbent collaborates with interdisciplinary teams, manages appointment schedules, trains staff, and resolves scheduling issues to support timely patient care.