Medical Scheduling & Care Coordination Specialist

US-Department-of-Veterans-Affair; Hartford (VT); On-site; USD 42,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Hartford, VT is seeking a Medical Support Assistant (Advanced) GS-06. The role supports clinic operations, assists with scheduling a high volume of appointments, and helps ensure timely access to care for veterans.

Ideal candidates possess a high school diploma or GED, strong communication skills, and the ability to coordinate care across clinicians. This full-time, on-site position offers opportunities to work within a collaborative health-care team.

Qualifications

• One year of experience equivalent to GS-05 in Federal service or in a clinic setting.
• Experience with coordinating care across multiple clinicians.
• Strong customer service and communication skills.

Responsibilities

• Collaborate with clinicians across disciplines to support patient care.
• Independently prioritize and organize tasks to meet deadlines.
• Communicate with internal and external customers via multiple channels.

Skills

Clinic experience

High-volume scheduling

Customer service

Scheduling software

Education

High school diploma or GED

Tools

Computer scheduling systems

Job description

The U.S. Department of Veterans Affairs in Hartford, VT is seeking a Medical Support Assistant (Advanced) GS-06. The role supports clinic operations, assists with scheduling a high volume of appointments, and helps ensure timely access to care for veterans.

Ideal candidates possess a high school diploma or GED, strong communication skills, and the ability to coordinate care across clinicians. This full-time, on-site position offers opportunities to work within a collaborative health-care team.