Medical Support & Scheduling Specialist

US-Department-of-Veterans-Affair; Alamosa (CO); On-site; USD 32,000 - 52,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Colorado is seeking Medical Support Assistants to support health and administrative information processing and appointment scheduling.

The role interfaces with Vista applications and various scheduling systems to ensure timely patient care and data accuracy. Candidates must meet basic requirements: US citizenship, a high school diploma or GED, and English proficiency.

Qualifications

• High school diploma or GED.
• English language proficiency in speaking and writing.
• Ability to interpret VA scheduling guidelines.
• Experience expectations aligned with GS-3 to GS-5 pathways.

Responsibilities

• Schedule patient appointments in accordance with scheduling guidelines.
• Interpret and verify provider orders for treatment.
• Interface with PC and Vista applications to manage data.
• Review patient records and demographics for accuracy and completeness.

Skills

Medical terminology

Patient communication

Interpersonal skills

Office software proficiency

Education

Two years of education above high school

One year of education above high school

Tools

Vista health applications

Scheduling systems

Electronic health records (EHR)

Job description

The U.S. Department of Veterans Affairs in Colorado is seeking Medical Support Assistants to support health and administrative information processing and appointment scheduling.

The role interfaces with Vista applications and various scheduling systems to ensure timely patient care and data accuracy. Candidates must meet basic requirements: US citizenship, a high school diploma or GED, and English proficiency.