Omnichannel Sales & Fulfillment Specialist

JCPenney; Rogers (AR); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical/Dental/Vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney seeks an Omni Associate to drive profitable sales by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations and general store operations.

You will greet customers, promote products, handle fulfillment tasks, and support inventory and day-to-day store activities while meeting performance standards related to shrink, safety and productivity.

Qualifications

• Minimum 1–2 years of work experience.
• Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required.
• Strong customer service and communication skills.
• Ability to work in a retail environment and meet performance standards.

Responsibilities

• Greet and assist customers, deliver outstanding service, promote products and services.
• Monitor and support Enterprise Fulfillment processes, packing and timely shipments.
• Support jcp.com operations, handle order check-ins and stock organization.
• Collaborate with merchandise team to replenish store inventory and participate in inventory.
• Meet performance standards including shrink, safety, Omnichannel, profit, productivity and attendance.

Skills

Customer Service

Sales

Teamwork

Problem Solving

Adaptability

Education

Bachelor degree

HS degree

Job description

JCPenney seeks an Omni Associate to drive profitable sales by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations and general store operations.

You will greet customers, promote products, handle fulfillment tasks, and support inventory and day-to-day store activities while meeting performance standards related to shrink, safety and productivity.