Omnichannel Fulfillment Specialist

JCPenney; New York (NY); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

You will greet customers, assist with product finding, monitor fulfillment systems, pick orders, and support stock organization while upholding safety and service standards across omnichannel initiatives.

Qualifications

• Minimum 1–2 years work experience.
• Bachelor degree or equivalent preferred; HS degree or equivalent is required.

Responsibilities

• Greetings customers and assists with product finding to deliver outstanding service.
• Monitors and supports Enterprise Fulfillment processes, including order picking and packing.
• Executes jcp.com operations tasks such as order check-in, stock organization, and related transactions at the register.
• Partners with store team to replenish inventory and participate in annual inventory.
• Meets performance standards across shrink, safety, omnichannel, and productivity.

Skills

Customer service

Sales

Teamwork

Problem solving

Attention to detail

Education

Bachelor's degree or equivalent

High School diploma or equivalent

Tools

Register system

Job description

JCPenney is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

You will greet customers, assist with product finding, monitor fulfillment systems, pick orders, and support stock organization while upholding safety and service standards across omnichannel initiatives.