Omnichannel Sales & Fulfillment Specialist

JCPenney; Caguas (PR); On-site; USD 14,000 - 18,000; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with match

Associate discount

Job summary

JCPenney is seeking an Omni Associate to help drive sales growth by executing enterprise fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations. The role emphasizes customer interactions, order processing, and inventory support.

Responsibilities include greeting customers, resolving issues, promoting products, and ensuring accurate order processing.

Qualifications

• Bachelor degree preferred or equivalent work experience.
• HS degree or equivalent is required.
• 1–2 years of work experience in retail or customer-facing roles.

Responsibilities

• Greets and assists customers, delivers outstanding service.
• Promotes products and services and resolves issues calmly.
• Monitors fulfillment, packs orders, and processes shipments.
• Maintains jcp.com operations and stock organization.
• Supports inventory and general operations with accountability.

Skills

Customer service

Sales ability

Team collaboration

Problem solving

Attention to detail

Education

Bachelor degree or equivalent preferred

HS degree or equivalent required

Tools

Order processing systems

Job description

JCPenney is seeking an Omni Associate to help drive sales growth by executing enterprise fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations. The role emphasizes customer interactions, order processing, and inventory support.

Responsibilities include greeting customers, resolving issues, promoting products, and ensuring accurate order processing.