Omnichannel Fulfillment & Service Specialist

JCPenney; Fairview (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

401(k) with company match

Employee discount

Job summary

JCPenney is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations.

Key responsibilities include greeting customers, resolving issues, processing orders, and supporting stock and inventory integrity while adhering to performance standards for shrink, safety, and productivity.

Qualifications

• Customer service excellence and active listening as core expectations.
• Ability to promote products and services.
• Proven problem solving and decision making to drive sales.

Responsibilities

• Greets and assists customers, delivers outstanding service.
• Monitors and processes jcp.com operations and enterprise fulfillment tasks.
• Partners with store team to replenish inventory and support annual inventory.

Skills

Customer service

Sales

Problem solving

Teamwork

Education

Bachelor's degree

HS diploma

Job description

JCPenney is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations.

Key responsibilities include greeting customers, resolving issues, processing orders, and supporting stock and inventory integrity while adhering to performance standards for shrink, safety, and productivity.