Office Services & Guest Experience Lead

Opensity Solutions; Pasadena (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Opensity Solutions is seeking a Service Specialist to be the friendly, first-point-of-contact for our Pasadena office. You will support daily office operations, greet visitors, manage conference rooms, and coordinate meetings, catering, and security processes to ensure a smooth, professional environment.

Ideal candidates bring 1-2 years in office services or hospitality, strong communication and multitasking abilities, and proficiency with MS Office.

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Coordinate visitor access with building security and greet visitors.
• Manage conference room and workspace reservations using internal systems and support scheduling.
• Arrange catering and coordinate setup and teardown for meetings in line with firm guidelines.
• Handle office access badges, onboarding/offboarding, and security audits.

Skills

Office operations

Communication

Multitasking

MS Office

Attention to detail

Tools

Microsoft Office

Job description

Opensity Solutions is seeking a Service Specialist to be the friendly, first-point-of-contact for our Pasadena office. You will support daily office operations, greet visitors, manage conference rooms, and coordinate meetings, catering, and security processes to ensure a smooth, professional environment.

Ideal candidates bring 1-2 years in office services or hospitality, strong communication and multitasking abilities, and proficiency with MS Office.