Office Operations Lead - Senior Care

Cornerstone Caregiving; Anderson (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, manage scheduling, and oversee administrative and operational functions. This role shares on-call duties and reports to the Operating Director.

The ideal candidate will have strong leadership, experience in HR and client service, and be comfortable with technology. A valid driver's license and auto insurance are required.

Qualifications

• High school diploma or equivalent.
• Associates and/or Bachelor Degree; may substitute Degree with education/experience.
• Two years’ experience as Administrator and/or managing sales, customer service, and HR in office setting.

Responsibilities

• Oversee and support office managers to ensure performance and alignment with company standards.
• Serve as primary liaison between office and Home Base, including payroll notes and shift verification.
• Handle client escalations, conduct check-up calls, and perform quality visits to ensure client satisfaction.
• Ensure state-required supervisory visits are conducted as needed.
• Participate in on-call rotation to respond to after-hours needs.
• Provide backup for client assessments when Operations Director is unavailable.

Skills

Leadership

Team management

Recruiting

Communication

Google Workspace

Education

High school diploma or equivalent

Associates and/or Bachelor Degree

Valid driver’s license

Auto insurance proof

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, manage scheduling, and oversee administrative and operational functions. This role shares on-call duties and reports to the Operating Director.

The ideal candidate will have strong leadership, experience in HR and client service, and be comfortable with technology. A valid driver's license and auto insurance are required.