Operations & Office Lead — Assistant Director

Cornerstone Caregiving; Anderson (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. This role shares on-call responsibilities with other managers and reports to the Operating Director.

You will coordinate payroll notes, shift verification, and communications with Home Base while maintaining high-quality client experiences and compliance with state requirements.

Qualifications

• Must have high school diploma or equivalent.
• Associates or Bachelor’s degree preferred; degree may be substituted with education/experience.
• Minimum two years’ experience as administrator and/or managing sales, customer service, and HR functions in an office setting.

Responsibilities

• Oversee and support office managers to ensure performance and alignment with company standards.
• Serve as primary liaison between the office and Home Base, including payroll notes and shift verification.
• Handle client escalations, perform check-up calls, and conduct quality visits to maintain client satisfaction.
• Ensure compliance with state supervisory visits as required.
• Participate in on-call rotation and respond to client, caregiver, or operations needs after hours.
• Provide backup support for client assessments when the Operations Director is unavailable.

Skills

Office leadership

People management

Staff training

Client communication

On-call coordination

Education

High school diploma

Associates or Bachelor’s degree

Valid driver’s license

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. This role shares on-call responsibilities with other managers and reports to the Operating Director.

You will coordinate payroll notes, shift verification, and communications with Home Base while maintaining high-quality client experiences and compliance with state requirements.