Operations Lead – Senior Care Office & Scheduling

Cornerstone Caregiving; Minot (ND); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is hiring an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative and operational functions. The role shares on-call responsibilities with other managers and supports the Operating Director.

The ideal candidate will have strong leadership, experience in sales and business development, be autonomous, tech‑savvy, and capable of recruiting and overseeing staff in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; college degree preferred or equivalent combination of education/experience.
• Associates and/or Bachelor Degree; may substitute Degree with education/experience; two years’ admin/office management experience required.
• Valid driver's license required; valid state auto insurance proof.

Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure performance and alignment with standards.
• Liaison with Home Base: Act as primary contact for communication between office and Home Base; payroll notes, shift verification, updates.
• Client Management: Handle client escalations, conduct check-ups, and complete quality visits to ensure client satisfaction.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation, respond to client or operations needs after hours.
• Backup for Client Assessments: Serve as backup for client assessments when Operations Director unavailable.

Skills

Leadership

Sales goals

Autonomy

Technology aptitude

Entrepreneurial mindset

Recruitment

Communication

Education

High school diploma or equivalent

Associate or Bachelor Degree

Tools

Google Workspace

Job description

Cornerstone Caregiving is hiring an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative and operational functions. The role shares on-call responsibilities with other managers and supports the Operating Director.

The ideal candidate will have strong leadership, experience in sales and business development, be autonomous, tech‑savvy, and capable of recruiting and overseeing staff in a fast-paced environment.