Operations Lead — Assistant OD for Caregiving

Cornerstone Caregiving; San Diego (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

12 days PTO annually

Growth bonus

Phone stipend

Leadership development

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office operations, scheduling oversight, and staff development. You will support quality client care, drive performance, and coordinate with Home Base to uphold Cornerstone’s standards.

The role emphasizes leadership, exceptional organization, and the ability to manage multiple priorities in a fast-paced environment; a background in healthcare or home care is preferred.

Qualifications

• 2+ years of experience in management, leadership operations, or human resources.
• Bachelor’s Degree preferred but not required.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Comfort managing multiple priorities and shifting needs throughout the day.

Responsibilities

• Lead in-office operations and scheduling oversight.
• Coach and support in-office staff; reinforce standards and culture.
• Onboard and train new office managers; ensure consistent performance.
• Conduct weekly 1:1s, performance reviews, and coaching.
• Share on-call rotation with office leadership.
• Oversee administrative workflow and payroll notes.
• Maintain documentation per policies and state requirements.
• Oversee scheduling operations and client experience.
• Respond to client escalations with urgency and empathy.
• Conduct check-up calls and quality visits; ensure care continuity.
• Ensure supervisory visits are completed as applicable.
• Serve as backup for client assessments when OD unavailable.

Skills

Management experience

Staff supervision

Leadership

Recruiting/training experience

Communication

Google Workspace proficiency

Education

Bachelor’s Degree preferred but not required

High school diploma or equivalent

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office operations, scheduling oversight, and staff development. You will support quality client care, drive performance, and coordinate with Home Base to uphold Cornerstone’s standards.

The role emphasizes leadership, exceptional organization, and the ability to manage multiple priorities in a fast-paced environment; a background in healthcare or home care is preferred.