Assistant Operating Director - Lead Office Ops & Care Quality

Cornerstone Caregiving; Harrisburg (Dauphin County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Growth bonus

12 days PTO annually

Phone stipend

Job summary

Cornerstone Caregiving seeks an Assistant Operating Director to lead in-office operations across our growing nationwide network. You will supervise scheduling, staff development, client care quality, and daily communications with Home Base, acting as second-in-command to the Operating Director.

You’ll coach and onboard office managers, conduct regular performance reviews, and ensure compliance with state requirements and company policies while maintaining exceptional client experiences and

Qualifications

• Bachelor’s degree preferred but not required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Comfort managing multiple priorities and shifting needs throughout the day.

Responsibilities

• Serve as the OD’s primary in-office partner, helping drive daily operations and maintain a cohesive work environment.
• Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
• Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
• Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
• Share on-call rotation with office leadership.
• Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
• Maintain accurate documentation in alignment with Cornerstone policies and state requirements.

Skills

Leadership

Staff development

Scheduling

Operations management

Communication

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Google Workspace

Job description

Cornerstone Caregiving seeks an Assistant Operating Director to lead in-office operations across our growing nationwide network. You will supervise scheduling, staff development, client care quality, and daily communications with Home Base, acting as second-in-command to the Operating Director.

You’ll coach and onboard office managers, conduct regular performance reviews, and ensure compliance with state requirements and company policies while maintaining exceptional client experiences and