Office Administrator

McCorquodale Transfer, LLC; Birmingham (AL); On-site; USD 28,000 - 33,000; Part time

Job summary

McCorquodale Transfer, LLC is seeking a part-time Office Administrator to support the Sales Manager and sales team with daily administrative and customer service duties in our Birmingham, AL office.

This role is ideal for a reliable, detail-focused individual who handles calls, quotes, scheduling, and logistics paperwork with a friendly, professional approach that ensures a positive move-day experience for customers. Candidates should be available weekday mornings and work in-office.

Qualifications

• Excellent phone presence and professional demeanor.
• Clear, legible handwriting.
• Strong attention to detail and accuracy.
• Polite, professional demeanor with customers and coworkers.
• Ability to handle customer complaints calmly and effectively.
• Comfortable communicating with warehouse/operations staff in person.
• Open to feedback and coachable.
• Reliable and punctual, able to work in office daily in the morning.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Create and prepare customer quotes.
• Complete moving and logistics paperwork accurately.
• Enter and update customer information in company systems.
• Create and manage calendar invites and scheduling.
• Relay messages between customers, sales, and operations.
• Handle difficult customer situations with professionalism and resolve complaints.
• Visit Birmingham warehouse to communicate with Operations team.
• Support the Sales Manager with day-to-day administrative needs.

Skills

Phone presence

Handwriting

Attention to detail

Professional demeanor

Customer complaints handling

In-person communication with warehouse

Coachability

Reliability & punctuality

Job description

Job Title: Office Administrator - Sales Support
Location: Birmingham, AL (In-Office)
Schedule: Part-Time, M-F Mornings (approx. 7:30 AM start, few hours/day)
Pay: $20/hour

About the Role

McCorquodale Transfer is seeking a part-time Office Administrator to support our Sales Manager and sales team with day-to-day administrative and customer service tasks. This role is essential to keeping our office running smoothly and ensuring a great experience for our customers from the first phone call through move day. This job would most likely be seasonal, but with a possibility to transition to permanent.

Responsibilities

• Answer incoming phone calls promptly and professionally
• Create and prepare customer quotes
• Complete moving and logistics paperwork accurately
• Enter and update customer information in company systems
• Create and manage calendar invites and scheduling
• Relay messages and information between customers, sales, and operations
• Handle difficult customer situations and resolve complaints with professionalism
• Visit the Birmingham warehouse (located in the same building as the Sales team)as needed to communicate with the Operations team
• Support the Sales Manager with day-to-day administrative needs

Qualifications

• Excellent phone presence, confident and comfortable answering calls
• Clear, legible handwriting
• Strong attention to detail and accuracy
• Polite, professional demeanor with customers and coworkers
• Ability to handle customer complaints calmly and effectively
• Comfortable communicating with warehouse/operations staff in person
• Open to feedback and coachable
• Reliable and punctual, able to work in-office daily in the morning

Schedule & Location

This is a part-time, in-office position based in Birmingham, AL. Candidates should expect to work a few hours each morning (M-F), typically starting around 7:30 AM (time could vary).