Office Administrator

McCorquodale Transfer, LLC; Ivanhoe (AL); On-site; USD 28,000 - 30,000; Full time

Job summary

McCorquodale Transfer, LLC is seeking a confidential Office Administrator to support the Sales Manager and team with day-to-day administrative duties and customer service. This role is in-office in Birmingham, AL and currently described as part-time with potential to transition to permanent.

The position includes handling quotes, paperwork, and front-desk tasks, critical to a smooth move day experience. The ideal candidate will have excellent phone presence, strong attention to detail, and a

Qualifications

• Excellent phone presence and clear communication with customers and team members.
• Strong attention to detail when handling quotes, paperwork, and data entry.
• Polite, professional demeanor with customers and coworkers.
• Clear handwriting for handwritten notes and forms.
• Comfortable communicating with warehouse/operations staff in person.
• Open to feedback and coachable in a fast-paced office environment.
• Reliable, punctual and able to work in-office daily in the morning.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Create and prepare customer quotes.
• Complete moving and logistics paperwork accurately.
• Enter and update customer information in company systems.
• Create and manage calendar invites and scheduling.
• Relay messages between customers, sales, and operations.
• Handle difficult customer situations and resolve complaints professionally.
• Visit the Birmingham warehouse to communicate with the Operations team as needed.
• Support the Sales Manager with day-to-day administrative needs.

Skills

Phone etiquette

Attention to detail

Customer service

Handwriting

Professional demeanor

In-person communication

Punctuality

In-office mornings

Job description

Job Title: Office Administrator - Sales Support & Front Desk

Location: Birmingham, AL (In-Office)
Schedule: Full-Time, M-F Mornings
Pay: $20/hour

About the Role

McCorquodale Transfer is seeking a part-time Office Administrator to support our Sales Manager and sales team with day-to-day administrative and customer service tasks. This role is essential to keeping our office running smoothly and ensuring a great experience for our customers from the first phone call through move day. This job would most likely be seasonal, but with a possibility to transition to permanent.

Responsibilities

• Answer incoming phone calls promptly and professionally
• Create and prepare customer quotes
• Complete moving and logistics paperwork accurately
• Enter and update customer information in company systems
• Create and manage calendar invites and scheduling
• Relay messages and information between customers, sales, and operations
• Handle difficult customer situations and resolve complaints with professionalism
• Visit the Birmingham warehouse (located in the same building as the Sales team)as needed to communicate with the Operations team
• Support the Sales Manager with day-to-day administrative needs

Qualifications

• Excellent phone presence, confident and comfortable answering calls
• Clear, legible handwriting
• Strong attention to detail and accuracy
• Polite, professional demeanor with customers and coworkers
• Ability to handle customer complaints calmly and effectively
• Comfortable communicating with warehouse/operations staff in person
• Open to feedback and coachable
• Reliable and punctual, able to work in-office daily in the morning

Schedule & Location

This is a full-time, in-office position based in Birmingham, AL.