OBGYN Practice Operations Coordinator

Tufts Medicine; Norwood (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an Administrative/Clinical Support Specialist to aid clinic operations and patient services. You will assist with scheduling, billing processes, and EMR data entry, ensuring accurate patient information and smooth workflow.

The role emphasizes strong communication, confidentiality, and the ability to manage multiple tasks in a fast-paced setting. The position involves direct patient contact, coordination of appointments, and supporting revenue cycle activities.

Qualifications

• High School diploma or equivalent required.
• Two years of experience supporting customers or similar roles.
• Bilingual abilities required (spoken/written).

Responsibilities

• Schedules patient appointments, including follow-ups and tests.
• Assists with template creation and changes for scheduling.
• Answers phones, triages calls, and responds to patient requests.

Skills

Communication skills

Computer literacy

Interpersonal skills

Organizational skills

Multitasking

Flexibility

Third-party billing knowledge

Confidential information handling

Education

High School diploma or equivalent

Job description

Tufts Medicine is seeking an Administrative/Clinical Support Specialist to aid clinic operations and patient services. You will assist with scheduling, billing processes, and EMR data entry, ensuring accurate patient information and smooth workflow.

The role emphasizes strong communication, confidentiality, and the ability to manage multiple tasks in a fast-paced setting. The position involves direct patient contact, coordination of appointments, and supporting revenue cycle activities.