Hem/Onc Clinic Operations Coordinator

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine in Boston is seeking a patient-focused administrative support professional to assist clinical providers and manage clinic workflow. You will handle scheduling, patient intake, insurance verification, billing entry, and general office duties to keep the practice operating smoothly.

The role emphasizes strong communication, confidentiality, and multitasking in a fast-paced environment, with a focus on improving patient experience and supporting revenue cycle processes.

Qualifications

• High School diploma or equivalent required.
• At least 2 years of experience supporting customers.
• Bilingual abilities are a plus.

Responsibilities

• Schedules patient appointments and follows up for tests and labs.
• Answers phones, triages calls, and handles patient requests.
• Greets patients and verifies demographics and insurance.
• Assists with revenue cycle activities and insurance verification.
• Manages general office duties and supports physicians.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Confidentiality

Education

High School diploma or equivalent

2 years customer support experience

Bilingual

Tools

Microsoft Office

Scheduling systems

Job description

Tufts Medicine in Boston is seeking a patient-focused administrative support professional to assist clinical providers and manage clinic workflow. You will handle scheduling, patient intake, insurance verification, billing entry, and general office duties to keep the practice operating smoothly.

The role emphasizes strong communication, confidentiality, and multitasking in a fast-paced environment, with a focus on improving patient experience and supporting revenue cycle processes.