OBGYN Clinic Administrative Lead

Tufts Medicine; Braintree (MA); On-site; USD 25,912 - 32,387; Full time

Job summary

Tufts Medicine's OBGYN practice in Braintree, MA seeks an Administrative Coordinator to support clinic operations and providers. Responsibilities include scheduling, patient intake, revenue cycle tasks, and maintaining accurate records in the EMR system.

The role emphasizes strong communication, organization, and flexibility to manage multiple tasks in a hands-on clinical environment. A high school diploma and 2 years of customer support experience are preferred; bilingual abilities are a plus.

Qualifications

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.
• Assists with scheduling template creation and changes.
• Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.
• Greets and checks-in patients; verifies patient demographic and insurance information.
• Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.
• Collects copayments.
• Prepares medical records and documentation for patient visits, including loading of information into the EMR system.
• Takes an active role in monitoring patient flow and communicating delays to patients and providers.
• Assists with billing charge entry and reconciliation.
• Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.
• Provides general clerical support to department physicians.
• Participates in performance improvement projects.

Skills

Good communications

Computer literacy

Interpersonal skills

Organizational skills

Multitasking

Flexibility

Billing knowledge

Confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling applications

Job description

Tufts Medicine's OBGYN practice in Braintree, MA seeks an Administrative Coordinator to support clinic operations and providers. Responsibilities include scheduling, patient intake, revenue cycle tasks, and maintaining accurate records in the EMR system.

The role emphasizes strong communication, organization, and flexibility to manage multiple tasks in a hands-on clinical environment. A high school diploma and 2 years of customer support experience are preferred; bilingual abilities are a plus.