Night-Shift Document Production Lead - Remote Eligible

Rrdonnelley; Columbus (OH); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Williams Lea seeks a Document Production Workflow Coordinator to deliver accurate document production in a fast-paced environment. You will intake requests, coordinate deadlines, and ensure high-quality proofs, formatting, and conversions across client work.

The role requires advanced MS Office skills, proofreading expertise, and the ability to train teammates. Training starts on-site, then shifts to a remote model, with Wed-Sun night hours in ET.

Qualifications

• Bachelor's degree or equivalent with years of experience
• Minimum of 3 years prior office experience
• Advanced knowledge of Microsoft Office suite; able to troubleshoot MS Office software
• MS Office Word/Excel/PowerPoint certification desired
• Experience with document production and proofreading procedures
• Attention to detail and quality-focused
• Able to meet deadlines in a fast-paced environment
• Able to work independently and within a team

Responsibilities

• Intakes work requests from clients and clarifies job instructions and deadlines
• Prioritizes work and coordinates multiple projects per guidelines
• Acts as a leading resource for document production, proofreading and QA
• Identifies and corrects errors in complex documents for quality
• Checks proofs against mark-up and formatting standards
• Trains new and existing team members on processes and trends
• Communicates with manager and clients on deadlines and issues
• Works collaboratively across shifts and teams to meet client expectations
• Adheres to company and client policies and contributes to goal setting

Skills

Proofreading

Document production

MS Office

Attention to detail

Team training

Time management

Communication

Customer service

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Williams Lea seeks a Document Production Workflow Coordinator to deliver accurate document production in a fast-paced environment. You will intake requests, coordinate deadlines, and ensure high-quality proofs, formatting, and conversions across client work.

The role requires advanced MS Office skills, proofreading expertise, and the ability to train teammates. Training starts on-site, then shifts to a remote model, with Wed-Sun night hours in ET.