Document Production Lead - 3rd Shift (Remote After Training)

RR Donnelley; Columbus (OH); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Williams Lea by RRD in Columbus, OH seeks a Document Production Workflow Coordinator for the 3rd shift, delivering accurate, high-volume document production with strong proofreading and QA within a fast-paced environment.

The role begins on-site for training and then transitions to a remote model, with Wed-Sun, 12am-9am ET hours. The position emphasizes client deadlines, quality outputs, and team training opportunities.

Qualifications

• Bachelor’s degree or equivalent with years of experience able to substitute
• Minimum of 3 years prior office experience, proofreading, word processing or document production experience
• Advanced knowledge of Microsoft Office suite; able to technically troubleshoot applicable software
• Advanced knowledge of document production and/or proofreading procedures and/or generally accepted practices
• Extensive experience in business terminology, document production and/or proofing formats; skill and efficiency in use of reference resources
• Attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results
• Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to client and other team members in a professional and customer service oriented manner
• Ability to work in a fast-paced, deadline driven team environment
• Good judgment and organizational skills with sound decision-making ability and solutions-oriented approach
• Must be able to meet deadlines and complete all projects in a timely manner

Responsibilities

• Intakes work requests from the client; clarifies job instructions and negotiates deadlines
• Prioritizes work requests and coordinates multiple projects across the team
• Leads as a definitive resource for document production, proofreading and QA
• Identifies and corrects errors in complex business documents
• Detects formatting and compositional errors; verifies citations
• Checks corrected proofs against mark-up for QA
• Monitors adherence to formatting standards and proofreading marks
• Delivers high-quality work and meets deadlines
• Trains new and existing team members in processes and trends
• Communicates with manager/client on job or deadline issues
• Supports the Lead/Supervisor/Manager in procedures
• Ensures team adherence to company policies
• Collaborates across team members and with clients

Skills

Attention to detail

Verbal & written comms

Team collaboration

Fast-paced environment

Client service

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Williams Lea by RRD in Columbus, OH seeks a Document Production Workflow Coordinator for the 3rd shift, delivering accurate, high-volume document production with strong proofreading and QA within a fast-paced environment.

The role begins on-site for training and then transitions to a remote model, with Wed-Sun, 12am-9am ET hours. The position emphasizes client deadlines, quality outputs, and team training opportunities.