3rd-Shift Document Production Specialist

RR Donnelley; Columbus (OH); Hybrid; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employer/partner discounts

Job summary

Williams Lea by RRD is seeking a Document Production Associate (3rd shift) to provide word processing and document production services. The role starts on-site for training, then moves to a remote model, and operates Tue-Sat, 12am-9am, supporting a fast-paced environment.

Located in Columbus, OH, the position requires attention to detail, multitasking, strong MS Office skills, and the ability to handle confidential materials while meeting tight deadlines and collaborating with the team.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year document production experience preferred in a legal, banking or large corporate environment.
• Skilled in MS Office (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Familiar with other software programs for editing and/or creating documents.
• Strong attention to detail; able to work on multiple projects simultaneously.
• Must have good organizational skills and meet deadlines.

Responsibilities

• Utilize appropriate logs and/or tracking software for all document production work.
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle.
• Perform work in document production, proofreading, intake and workflow coordination as needed.
• Edit, proof, convert, create, transcribe or complete document production requests to client satisfaction.
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions.
• Communicate with team members, lead, supervisor or client on job or deadline concerns.
• Meet contracted deadlines for service delivery to our clients.
• Troubleshoot basic software or hardware problems.
• Help foster a proactive environment of continuous service enhancement and relationship building with the client.
• Perform quality assurance on work, as requested.
• Adhere to Williams Lea Tag policies, in addition to client policies.
• Use equipment and supplies in a cost efficient manner.

Skills

Typing

Attention to detail

Multi-tasking

Independent work

Team collaboration

Problem solving

Communication

Time management

Education

High school diploma or equivalent

Tools

MS Office

Document tracking software

Job description

Williams Lea by RRD is seeking a Document Production Associate (3rd shift) to provide word processing and document production services. The role starts on-site for training, then moves to a remote model, and operates Tue-Sat, 12am-9am, supporting a fast-paced environment.

Located in Columbus, OH, the position requires attention to detail, multitasking, strong MS Office skills, and the ability to handle confidential materials while meeting tight deadlines and collaborating with the team.