Document Production Workflow Specialist — Remote

RRD; Columbus (OH); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

Paid time off

Disability insurance

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

Williams Lea by RRD is a global business support services company providing document production, proofreading, and customer service to clients in legal, financial, and professional services. This on-site training role transitions to a remote model supporting a 12am–9am ET schedule, Wed-Sun, with growth opportunities across shifts.

The Document Production Workflow Coordinator delivers accurate document production, ensures formatting quality, and may train team members while coordinating workflow

Qualifications

• Bachelor’s degree or equivalent with years of experience
• Minimum of 3 years prior office experience, proofreading, word processing or document production experience
• Advanced knowledge of Microsoft Office suite; able to technically troubleshoot applicable software

Responsibilities

• Intakes work requests from the client; clarify job instructions and deadlines
• Prioritizes work across team and coordinates multiple projects
• Acts as a leading resource for document production, proofreading and QA
• Identifies and corrects errors in complex business documents
• Detects formatting and compositional errors; verifies citations
• Checks corrected proofs against mark-up for QA
• Ensures adherence to formatting standards and proofreading marks
• Trains team members and shares processes and trends
• Communicates with manager or client on deadlines
• Assists leadership in process execution and policy adherence

Skills

Proofreading

Word processing

Document production

MS Office

Communication

Attention to detail

Deadline oriented

Team collaboration

Education

Bachelor's degree

Job description

Williams Lea by RRD is a global business support services company providing document production, proofreading, and customer service to clients in legal, financial, and professional services. This on-site training role transitions to a remote model supporting a 12am–9am ET schedule, Wed-Sun, with growth opportunities across shifts.

The Document Production Workflow Coordinator delivers accurate document production, ensures formatting quality, and may train team members while coordinating workflow