Remote Document Production Specialist

RRD Company; Columbus (OH); Hybrid; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401(k) with company match

Tuition assistance

Job summary

Williams Lea by RRD is seeking a Document Production Associate in a role that begins on-site for training and transitions to a remote model. You will handle word processing and document production tasks, adhering to client formats and deadlines.

The role operates Thursday through Monday, 9am–6pm ET, with essential functions including document editing, proofreading, and workflow coordination. Strong MS Office skills and meticulous attention to detail are required.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year document production experience preferred in legal, banking, or large corporate environments.
• Proficiency with MS Office (Word, Excel, PowerPoint); strong typing.
• Familiar with other software for editing/creating documents.
• Excellent attention to detail and ability to manage multiple projects.

Responsibilities

• Utilize logs or tracking software for all document production work.
• Assess job requests and ensure completion of tasks through lifecycle.
• Perform document production, proofreading, intake and workflow coordination as needed.
• Edit, proof, convert, create, transcribe or complete production requests per client specs.
• Demonstrate proficiency with equipment/tech/software required for the role.
• Communicate with team, supervisor, or client on deadlines or issues.
• Meet contracted deadlines for client service delivery.
• Troubleshoot basic software or hardware problems.
• Foster proactive service improvements and client relationship building.
• Conduct quality assurance on work as requested.

Skills

Attention to detail

Multitasking

Communication skills

Customer service

Self-motivation

Education

High school diploma or equivalent

Tools

MS Office

Job description

Williams Lea by RRD is seeking a Document Production Associate in a role that begins on-site for training and transitions to a remote model. You will handle word processing and document production tasks, adhering to client formats and deadlines.

The role operates Thursday through Monday, 9am–6pm ET, with essential functions including document editing, proofreading, and workflow coordination. Strong MS Office skills and meticulous attention to detail are required.