Remote-Ready Document Production Specialist

RR Donnelley; Columbus (OH); Hybrid; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Job summary

Williams Lea by RRD is seeking a Document Production Associate to provide word processing and document production services for clients. The role starts on-site for training and then transitions to a remote model, with a Tue-Sun/Thurs-Mon schedule and 9am–6pm ET hours.

You will utilize logs, edit and format documents, and meet deadlines in a fast-paced team environment. The position requires a high school diploma, 1+ year experience in document production, and strong MS Office skills.

Qualifications

• High school diploma or equivalent.
• 1+ year document production experience preferred in a legal, banking, or large corporate environment.
• MS Office proficiency: Word, Excel, PowerPoint; strong keyboarding and typing skills.
• Familiar with other software programs for editing and/or creating documents.
• Strong attention to detail; able to work on multiple projects simultaneously.
• Must meet deadlines and handle confidential documents.

Responsibilities

• Use logs/tracking software for document production work.
• Assess job requests and ensure completion of tasks across the lifecycle.
• Perform document production, proofreading, intake and workflow coordination as needed.
• Edit, proof, convert, create, transcribe, or complete document production requests per client specs.
• Demonstrate proficiency with equipment/software/hardware to perform tasks.
• Communicate with team, supervisor or client on deadlines and issues.
• Meet contracted deadlines for service delivery to clients.
• Troubleshoot basic software/hardware problems.
• Support proactive service improvements and client relationships.
• Perform quality assurance on work and adhere to policies.

Skills

Attention to detail

Time management

Communication

Self-motivation

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Editing software

Job description

Williams Lea by RRD is seeking a Document Production Associate to provide word processing and document production services for clients. The role starts on-site for training and then transitions to a remote model, with a Tue-Sun/Thurs-Mon schedule and 9am–6pm ET hours.

You will utilize logs, edit and format documents, and meet deadlines in a fast-paced team environment. The position requires a high school diploma, 1+ year experience in document production, and strong MS Office skills.