Multilingual Italian Support Specialist | Bonus

Employers from Greece; United States; Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking an Italian Speaking Multilingual Support Representative to provide exceptional customer support across multiple languages, including Italian. The role focuses on assisting customers via phone, email, and chat and requires strong communication and problem-solving skills.

The ideal candidate will be fluent in Italian and at least one additional language, with experience in customer service and proficiency in CRM systems and MS Office.

Qualifications

• Fluency in Italian and at least one additional language, written and spoken.
• Experience in customer service or a similar role is desirable.
• Outstanding communication and interpersonal skills.
• Strong analytical and problem-solving abilities with a customer-oriented approach.
• Ability to multitask in a fast-paced environment.
• Proficient in using customer support tools and Microsoft Office applications.
• Positive attitude, flexibility and commitment to delivering exceptional customer service.

Responsibilities

• Deliver high-quality support to clients in Italian and other languages via phone, email, and chat.
• Assist customers with inquiries about products, services, and day-to-day issues, resolving them promptly.
• Handle customer complaints and inquiries with professionalism and empathy.
• Document all customer interactions in the CRM system for follow-up and reporting.
• Collaborate with team members and other departments to maintain service excellence.

Skills

Italian language

Additional language

Customer service experience

Tools

CRM systems

Microsoft Office

Job description

Patrique Mercier Recruitment FR is seeking an Italian Speaking Multilingual Support Representative to provide exceptional customer support across multiple languages, including Italian. The role focuses on assisting customers via phone, email, and chat and requires strong communication and problem-solving skills.

The ideal candidate will be fluent in Italian and at least one additional language, with experience in customer service and proficiency in CRM systems and MS Office.