Mobile Sales Specialist — Deliver Tech Solutions

T-MOBILE USA, Inc.; Hares Corner (DE); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. The role emphasizes customer service excellence and sales to provide personalized device and service solutions.

The position requires using digital tools to demonstrate coverage and benefits, completing training, and helping build customer relationships that contribute to loyalty and a seamless experience.

Qualifications

• High School Diploma or GED required.
• 6 months customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. The role emphasizes customer service excellence and sales to provide personalized device and service solutions.

The position requires using digital tools to demonstrate coverage and benefits, completing training, and helping build customer relationships that contribute to loyalty and a seamless experience.