Mobile Sales & Tech Solutions Specialist

tmobile; San Bernardino (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical/dental/vision insurance

Training pay

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers, help them choose the right devices and services, and deliver personalized solutions in a fast-paced retail setting.

You will build proficiency in customer service, use digital tools to show network coverage, complete training, and contribute to a seamless customer experience while growing your career with competitive pay and extensive benefits.

Qualifications

• Change readiness and adaptability in a fast-paced retail environment.
• Strong communication and problem-solving skills are essential.
• Proven customer service and sales abilities in a retail setting.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers, help them choose the right devices and services, and deliver personalized solutions in a fast-paced retail setting.

You will build proficiency in customer service, use digital tools to show network coverage, complete training, and contribute to a seamless customer experience while growing your career with competitive pay and extensive benefits.