Mobile Sales Specialist – Tech & Service Expert

T-Mobile; Florida; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dental & vision

Discounts on mobile service

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment in the United States. You will develop proficiency in customer service and sales, demonstrate devices and services, and guide customers to solutions that meet their needs.

Role includes on-the-job training, opportunities for incentives, and access to comprehensive benefits. You’ll be part of a team that values growth, teamwork, and delivering an exceptional customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to build knowledge of products and processes.
• Engage customers by exploring their needs and providing demonstrations.
• Handle additional duties and projects as assigned.

Skills

Customer Service

Sales

Communication

Customer Problem Solving

Multitasking

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment in the United States. You will develop proficiency in customer service and sales, demonstrate devices and services, and guide customers to solutions that meet their needs.

Role includes on-the-job training, opportunities for incentives, and access to comprehensive benefits. You’ll be part of a team that values growth, teamwork, and delivering an exceptional customer experience.