Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Hood River (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Paid parental and family leave

Family building benefits

Back-up care

Enhanced family support

Tuition assistance

College coaching

Short-term disability

Long-term disability

Voluntary AD&D coverage

Voluntary life insurance

Voluntary disability insurance

Voluntary long-term care insurance

Mobile service & home internet perks

Pet insurance

Transit programs

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store setting.

You will develop proficiency in customer service and sales, provide personalized device solutions, demonstrate network coverage with digital tools, and participate in training to stay current on products and processes. This role offers growth and a collaborative team culture.

Qualifications

• High School diploma required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be at least 18 and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store setting.

You will develop proficiency in customer service and sales, provide personalized device solutions, demonstrate network coverage with digital tools, and participate in training to stay current on products and processes. This role offers growth and a collaborative team culture.