Mobile Sales Pro: Tech Solutions & Customer Impact

T-MOBILE USA, Inc.; Lynwood (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans in a fast-paced store environment.

The role includes building product knowledge, using digital tools, completing required training, and collaborating across channels. Base pay starts at $18/hour with $5/hour training pay and potential incentives; full benefits include stock grants and a strong focus on customer satisfaction.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Change Agility

Multitasking

Engaging People

Problem Solving

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans in a fast-paced store environment.

The role includes building product knowledge, using digital tools, completing required training, and collaborating across channels. Base pay starts at $18/hour with $5/hour training pay and potential incentives; full benefits include stock grants and a strong focus on customer satisfaction.