Mobile Sales Pro: Tech Solutions & Growth Path

T-Mobile; Cordova (AK); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store environment. The role emphasizes product knowledge, digital tool usage, and delivering a high-quality shopping experience.

You will complete required training, work with teammates across channels, and contribute to customer satisfaction and loyalty. The position offers competitive pay, benefits, and opportunities for growth within the company.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store environment. The role emphasizes product knowledge, digital tool usage, and delivering a high-quality shopping experience.

You will complete required training, work with teammates across channels, and contribute to customer satisfaction and loyalty. The position offers competitive pay, benefits, and opportunities for growth within the company.