Mobile Sales Pro: Tech Solutions & Customer Delight

T-Mobile; Alexandria (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile is hiring for a Retail Associate to engage customers, demonstrate technology and service plans, and help shoppers select the best wireless solutions. The role emphasizes customer interactions, product knowledge, and using digital tools to enhance the shopping experience.

Hourly pay starts at $19.50 with training pay of $5.00 per hour. After training, employees qualify for an annual stock grant and comprehensive benefits, with opportunities for career growth and a strong focus on

Qualifications

• HS diploma or GED required.
• 6 months customer service and/or sales experience preferred in retail.
• Retail environment experience is a plus.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate to engage customers, demonstrate technology and service plans, and help shoppers select the best wireless solutions. The role emphasizes customer interactions, product knowledge, and using digital tools to enhance the shopping experience.

Hourly pay starts at $19.50 with training pay of $5.00 per hour. After training, employees qualify for an annual stock grant and comprehensive benefits, with opportunities for career growth and a strong focus on