Mobile Tech Sales Pro

T-Mobile; Bridgeton (NJ); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical, dental & vision insurance

Paid time off & holidays

Annual incentive opportunity

Job summary

T-Mobile is hiring a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment. The role emphasizes product knowledge, digital tool usage, and service plan recommendations, with training provided and a pathway for growth.

Hourly pay starts at $19.50 plus $5.00 training pay. After training, employees may earn incentives and are eligible for an annual stock grant; comprehensive benefits include medical, dental, vision,

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales in a retail environment preferred.
• Willingness to learn and develop product knowledge.
• Must be 18+ and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment. The role emphasizes product knowledge, digital tool usage, and service plan recommendations, with training provided and a pathway for growth.

Hourly pay starts at $19.50 plus $5.00 training pay. After training, employees may earn incentives and are eligible for an annual stock grant; comprehensive benefits include medical, dental, vision,