Mobile Sales Pro — Tech & Plans Expert (Earn $20/hr)

T-Mobile; Clinton (NC); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey. Hourly pay starts at $18.00 plus $5.00 training pay, with first 90 days of training and promotion to Mobile Expert with incentive potential up to $18,000/year.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey. Hourly pay starts at $18.00 plus $5.00 training pay, with first 90 days of training and promotion to Mobile Expert with incentive potential up to $18,000/year.