Mobile Sales Pro: Customer-Centric Tech Advisor

T-Mobile; Oceanside (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Paid parental and family leave

Tuition assistance

Commuter/transit programs

Flexible Spending Account

Stock grant eligibility

Job summary

T-Mobile in Oceanside, CA is hiring a Mobile Associate to deliver personalized technology and service solutions in-store. You will learn through training and collaborate with teams across channels to ensure a seamless customer experience.

Requirements include a High School Diploma or GED and 6 months of customer service or retail sales experience. The role offers an hourly base pay of $19.50 plus $5 training pay, with incentives and eligibility for an annual stock grant.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service and/or sales experience in a retail environment (preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile in Oceanside, CA is hiring a Mobile Associate to deliver personalized technology and service solutions in-store. You will learn through training and collaborate with teams across channels to ensure a seamless customer experience.

Requirements include a High School Diploma or GED and 6 months of customer service or retail sales experience. The role offers an hourly base pay of $19.50 plus $5 training pay, with incentives and eligibility for an annual stock grant.