Mobile Sales Pro - In-Store Tech & Customer Experience

T-Mobile; Harker Heights (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Stock grants and discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to bring the T-Mobile brand to life in National Sales partner locations. In a high-traffic retail setting, you will engage customers, educate on solutions, and demonstrate value using digital tools.

Requires a High School Diploma/GED and at least 6 months in customer service or sales. You’ll enjoy comprehensive benefits including medical, dental, vision, 401(k), stock grants, and an employee stock purchase plan, with incentives contributing to

Qualifications

• Customer satisfaction-focused, able to connect with customers and drive positive experiences.
• Team-oriented, eager to collaborate with peers and leaders to deliver results.
• Strong retail sales mindset with the ability to meet and exceed targets.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment using digital tools to educate and demonstrate value of T-Mobile solutions.
• Identify customer needs and use solution-based selling to showcase products and services; guide onboarding and self-serve options.
• Complete training on in-store processes, stay customer-ready via Hub updates, and collaborate with nearby stores to onboard customers.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to bring the T-Mobile brand to life in National Sales partner locations. In a high-traffic retail setting, you will engage customers, educate on solutions, and demonstrate value using digital tools.

Requires a High School Diploma/GED and at least 6 months in customer service or sales. You’ll enjoy comprehensive benefits including medical, dental, vision, 401(k), stock grants, and an employee stock purchase plan, with incentives contributing to