Mobile Sales Pro — Tech Solutions & Customer Experience

T-Mobile; Gulf Breeze (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Family building benefits

Mobile service discounts

Home internet discounts

Job summary

T-Mobile USA, Inc. Gulf Breeze, FL is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting, building product knowledge and demonstrating solutions to drive satisfaction.

This role requires a High School Diploma and 6 months of retail or customer service experience; you’ll train on network features, plans, and digital tools, collaborating with teammates to deliver a smooth, personalized shopping experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. Gulf Breeze, FL is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting, building product knowledge and demonstrating solutions to drive satisfaction.

This role requires a High School Diploma and 6 months of retail or customer service experience; you’ll train on network features, plans, and digital tools, collaborating with teammates to deliver a smooth, personalized shopping experience.