Mobile Sales Pro — Training Pay, Stock Grants & Growth

T-Mobile; Santa Clara (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Stock grant

401(k)

Health insurance

Paid time off

Job summary

T-Mobile in Santa Clara, CA is hiring a Mobile Associate to engage customers, demonstrate technology, and guide shoppers through service plans in a fast-paced retail setting. You will build product knowledge, use digital tools, and deliver personalized tech solutions while delivering a great customer experience.

Ideal candidates have a High School Diploma or GED and at least 6 months of customer service or sales experience in retail.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Education

High School Diploma/GED

Job description

T-Mobile in Santa Clara, CA is hiring a Mobile Associate to engage customers, demonstrate technology, and guide shoppers through service plans in a fast-paced retail setting. You will build product knowledge, use digital tools, and deliver personalized tech solutions while delivering a great customer experience.

Ideal candidates have a High School Diploma or GED and at least 6 months of customer service or sales experience in retail.