Mobile Sales Pro — Tech Solutions & Customer Impact

T-MOBILE USA, Inc.; Batesburg-Leesville (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off

12 paid holidays

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge and demonstrate solutions, while collaborating with teammates to deliver a seamless shopping experience. The role requires a High School Diploma or GED and at least 6 months of customer service or sales experience in a retail setting, with opportunities to advance to Mobile Expert and

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer advocate

Fast-paced selling

Team collaboration

Balance customer needs

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge and demonstrate solutions, while collaborating with teammates to deliver a seamless shopping experience. The role requires a High School Diploma or GED and at least 6 months of customer service or sales experience in a retail setting, with opportunities to advance to Mobile Expert and