Mobile Sales Expert - Tech Solutions & Service

tmobile; Stevensville (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Holidays

Parental leave

Job summary

T-Mobile is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide shoppers through their purchase journey. You will build product knowledge, learn digital tools, and deliver personalized service while contributing to customer satisfaction and loyalty.

The role emphasizes rapid learning, teamwork, and a strong customer focus, with training and growth opportunities within a fast-paced retail environment.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training on retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide shoppers through their purchase journey. You will build product knowledge, learn digital tools, and deliver personalized service while contributing to customer satisfaction and loyalty.

The role emphasizes rapid learning, teamwork, and a strong customer focus, with training and growth opportunities within a fast-paced retail environment.