Mobile Sales Pro - Tech Solutions & Service

T-Mobile; Fairfield (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401(k)

Employee stock purchase plan

Annual stock grant

Paid time off

Medical, dental, vision insurance

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Role emphasizes customer interaction, digital tool usage, and transferring knowledge to deliver a superior experience. Training is provided; comprehensive benefits and growth opportunities are included.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Role emphasizes customer interaction, digital tool usage, and transferring knowledge to deliver a superior experience. Training is provided; comprehensive benefits and growth opportunities are included.