Mobile Sales Expert - Tech Solutions & Growth

T-Mobile; Town of Rice Lake (WI); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Flexible spending

401(k)

Stock grants

Stock purchase plan

Paid time off

Holidays

Parental leave

Family support

Tuition assistance

Disability insurance

Life insurance

Stock discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service decisions in a fast-paced environment.

You will build product knowledge, demonstrate network coverage and plans with digital tools, complete training, and collaborate across channels to ensure a seamless customer experience and loyalty.

The role offers growth opportunities, comprehensive benefits, and a dynamic team culture at T-Mobile.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Willingness to learn in a fast-paced sales environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage and plan features.
• Complete required training to learn retail processes, systems, and wireless tech.
• Collaborate across channels to support a seamless customer experience.
• Perform other duties as assigned by management.

Skills

Customer advocacy

Competitive drive

Team collaboration

Balance customer needs

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service decisions in a fast-paced environment.

You will build product knowledge, demonstrate network coverage and plans with digital tools, complete training, and collaborate across channels to ensure a seamless customer experience and loyalty.

The role offers growth opportunities, comprehensive benefits, and a dynamic team culture at T-Mobile.