Mobile Retail Sales Pro — Craft Tech Solutions & Earn Rewards

T-Mobile; Kettering (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

At T-Mobile, we empower customers with the latest technology and service plans in a fast-paced retail setting. You’ll learn products, demonstrate capabilities, and guide shoppers through the journey to reach satisfying outcomes.

This role emphasizes strong communication, problem solving, and teamwork while delivering tailored solutions. Training is provided and performance incentives are part of the compensation.

Qualifications

• Change Agility required.
• Communication required.
• Customer Problem Solving required.
• Customer Service required.
• Engaging People required.
• Multitasking required.
• Sales required.
• Teamwork Orientation required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile, we empower customers with the latest technology and service plans in a fast-paced retail setting. You’ll learn products, demonstrate capabilities, and guide shoppers through the journey to reach satisfying outcomes.

This role emphasizes strong communication, problem solving, and teamwork while delivering tailored solutions. Training is provided and performance incentives are part of the compensation.