Mobile Retail Sales Pro – Tech & Customer Champion

T-Mobile; Detroit (MI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment. You will develop product knowledge, demonstrate features using digital tools, and collaborate with teammates to deliver a seamless customer experience while meeting sales goals and earning incentives.

This role emphasizes a passion for service, teamwork, and a willingness to learn, with comprehensive benefits and

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Tools

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment. You will develop product knowledge, demonstrate features using digital tools, and collaborate with teammates to deliver a seamless customer experience while meeting sales goals and earning incentives.

This role emphasizes a passion for service, teamwork, and a willingness to learn, with comprehensive benefits and