Mobile Retail Sales Pro — Tech Solutions & Growth

T-Mobile; Abbeville (LA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical/dental/vision insurance

Job summary

T-Mobile is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, strengthening relationships and loyalty.

The role emphasizes customer interaction, use of digital tools, and service-plan recommendations. Success is measured by satisfaction, product knowledge, and teamwork, with on-the-job training and

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service and/or sales experience in a retail environment (preferred).
• Ability to work in a fast-paced retail setting and engage customers effectively.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, strengthening relationships and loyalty.

The role emphasizes customer interaction, use of digital tools, and service-plan recommendations. Success is measured by satisfaction, product knowledge, and teamwork, with on-the-job training and