Mobile Retail Sales Pro — Tech Solutions & Growth

T-Mobile; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Annual stock grant

401(k)

Medical, dental, vision insurance

Paid time off

Job summary

T-Mobile is hiring to support retail operations, helping customers with technology and service needs in a fast-paced environment. You will build skills in customer service and sales to provide personalized device and service solutions, using digital tools to show coverage and benefits.

Training is provided, with focus on product knowledge and processes for effective support. Strong communication and problem solving are essential.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage and service benefits.
• Complete training to gain knowledge of products, services, systems and processes for support.
• Engage customers by exploring needs and provide hands-on tech demonstrations.
• Other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Bilingual English/Spanish

18+ years old

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is hiring to support retail operations, helping customers with technology and service needs in a fast-paced environment. You will build skills in customer service and sales to provide personalized device and service solutions, using digital tools to show coverage and benefits.

Training is provided, with focus on product knowledge and processes for effective support. Strong communication and problem solving are essential.