Mobile Retail Pro: Craft Tech Solutions & Service

T-Mobile; Palmdale (CA); Presencial; USD 41.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Employee stock purchase plan

Paid time off

Descripción de la vacante

T-Mobile is seeking a Frontline Retail Associate in Palmdale, CA to assist customers with device and service solutions in a fast-paced environment. You will learn products, perform hands-on demonstrations, and use digital tools to show network coverage and benefits, while delivering exceptional service and building customer relationships.

Role requires at least a high school diploma and likely 6 months in customer service or retail sales; it offers paid training, comprehensive benefits, and

Formación

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Customer service

Sales

Communication

Customer problem solving

Engaging people

Multitasking

Change agility

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile is seeking a Frontline Retail Associate in Palmdale, CA to assist customers with device and service solutions in a fast-paced environment. You will learn products, perform hands-on demonstrations, and use digital tools to show network coverage and benefits, while delivering exceptional service and building customer relationships.

Role requires at least a high school diploma and likely 6 months in customer service or retail sales; it offers paid training, comprehensive benefits, and