Mobile Retail Tech Sales Associate

T-Mobile US Inc.; Palmdale (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental & vision insurance

401(k) and tax-advantaged benefits

Paid time off and holidays

Job summary

T-Mobile in Palmdale, CA is seeking a Mobile Associate to assist customers with technology and service solutions in a fast-paced retail environment. You will build product knowledge, demonstrate plans, and guide customers through their shopping journey.

You will complete required training and earn hourly pay with training pay, with potential incentives and eligibility for an annual stock grant, along with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Legally authorized to work in the United States.
• At least 18 years of age.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Age 18+

US Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile in Palmdale, CA is seeking a Mobile Associate to assist customers with technology and service solutions in a fast-paced retail environment. You will build product knowledge, demonstrate plans, and guide customers through their shopping journey.

You will complete required training and earn hourly pay with training pay, with potential incentives and eligibility for an annual stock grant, along with comprehensive benefits.