Mobile Sales Specialist - Tech & Service

T-Mobile US Inc.; Palmdale (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) matching

Medical, dental and vision insurance

Paid time off and holidays

Job summary

T-Mobile USA is hiring for a Mobile Associate to engage customers, demonstrate products, and recommend service plans in a fast-paced retail setting in Palmdale, CA. You will build product knowledge, use digital tools, and support customers throughout their shopping journey.

Role emphasizes strong customer service, communication, and teamwork, with on-the-job training, base pay per hour, possible incentives, and eligibility for stock benefits. 18+ and eligible to work in the U.S. preferred.

Qualifications

• Minimum 6 months of customer service or sales experience preferred.
• Strong communication and interpersonal skills are required.
• Ability to multitask and use digital tools to assist customers.

Responsibilities

• Provide personalized technology and service solutions to customers.
• Demonstrate network coverage and plan features using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate across channels to ensure a seamless customer experience.
• Perform additional duties as assigned by management.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring for a Mobile Associate to engage customers, demonstrate products, and recommend service plans in a fast-paced retail setting in Palmdale, CA. You will build product knowledge, use digital tools, and support customers throughout their shopping journey.

Role emphasizes strong customer service, communication, and teamwork, with on-the-job training, base pay per hour, possible incentives, and eligibility for stock benefits. 18+ and eligible to work in the U.S. preferred.